EXPÉRIENCES PARADISUS PRINCESA DEL MAR

Just came back 3 weeks ago from a perfect holiday. We booked a room in the Royal Service area and it was just perfect. We originally had a garden view room, but because my boyfriend had problems with his leg they gave us a so called swim-up room that is on the ground floor. You open the door and you can almost directly fall into the pool.
To our surprise, we had our own butler!! It was a bit strange in the beginning (because we are not used to such kind of luxury) but I must say, you can get used to it!!
The pool in the Royal Service area is just beautiful, as well as the beach… Never had I seen a sea that gorgeous! Perfect white sand, blue seawater and warm..! Lovely cabana’s where you can hide from the sun because I can get hot hot hot 
The staff made the holiday a holiday to never forget. All were so kind, but just to name a few (and I hope I have everybody’s name right):
Special thanks to hotel manager Irinda, who gave us the beautiful room and was so helpful with all our questions, the complete Beach Bar Crew (Mila, Lily, and the gentlemen with glasses who’s name I keep forgetting, sorry ) Every morning the greeted us with a smile and a nice cold Mojito!
The complete crew from the Grill Area in the Royal Service area where we ate almost every afternoon (the best pizza’s and mixed grill!!)
Also the crew from the poolbar, who made the best Banana Daiquiri!!
Our butler Laury, who came by every morning to see if we needed something at all, just perfect!
Yosney, always smiling and cheerful when we exchanged the wet towels for dry ones, and the maid Yavmarys, who cleaned our room every who left a very sweet goodbye note the day we left.
Also the dancers who performed almost every night on the big square, they were so good it was a delight to watch them.
Thanks to you all!!!
For sure we are trying to come back next year!
Warm regards from Holanda, and like I said, hope to see you all soon!!!!

Had a great time at the resort and would definitely go back!! the best were all the events and entertainment, especially Mayte who taught us salsa and other dancing!! You would ever be bored..... fitness and dance classes and many other interest classes, and shows every night....beautiful pools and beach!

Oh my what can I say. Another great stay at the Paradisus Princesa del Mar (September 3-10/2014). It was our second time here and we were not disappointed. It was so nice to see our friends again. It was nice to see upgrades to the resort since we were here 2 years ago. When we arrived we received a warm welcome and the friendliness of the staff made our stay extra special. The food was good last time but this time it was great. The dining hall is now air conditioned which was a big plus.
We thoroughly enjoyed our 7 day stay at this resort. I feel totally blessed to have met each and everyone of you. You made our stay more memorable. Excellent service all round from the greetings each morning from the gardeners, maids, waiters up to the Manager . I would recommend this resort to everyone. Looking forward to staying here again and next time maybe bringing friends with us. Thank-you again for another great relaxing stay.

Wonerful hotel & staff! Glenda at the front desk helped us arrange an antique car ride to Cardenas so helpful & sweet. Javier our Italian waiter and opera singer such a wonderful guy. Mila the beach bartender and open friendly girl. Miguel & Yadil our butlers in Royal Service - made us feel like Royalty! The wonderful staff at the Rock House. Great entertainment, dancers & musicians every night in the plaza couldn't be beat! And last but not least the beautiful clear blue water and long sand beach and gorgeous sun can't be beat by any Canadian in February! We would recommend this wonderful hotel and staff!

our buttler elaine was very helpfull pleasant and informative for us. she went the extra mile for us.

Ada our maid did a great job, always happy and pleasant.

a few of the restaurants need a chef with more experience.

got a lot of bug bites 5 days later still itchy

over all a great experience.

I visited this resort between Nov 28 and Dec 8th 2014 . I had a fantastic time. The weather was good even though stronger wind and somedays was rain. The service was great, the room was always clean, there was a wide selection of food at all meals in the buffet restaurant with at least 4 areas where food was cooked to order. The pools were freezing cold, but it was not problem for me, I prefer swimming in the ocean, where the water was warmer.
All the hotel staff were wonderful as with all the Cuban people I met. I would like to take the time to thank some very special staff who made it extra special : special thanks to MILA, NACHO and ALEX in the beach bar- They were always smiling, helpful and very friendly. I thanks for their service, their were too kind and I appreciate to get to know they are my friends. I had a fantastic time. Definitely going back again as we met some wonderful people and new friends from staff. Thank you all for an amazing week!

Lo mejor del hotel ZENEN el acomodador de la playa una persona muy agradable y servicial muy trabajador y lo pasamos genial con el .
El hotel esta bastante bien le falta mejorar en algunos aspectos